Privacy Policy

Last updated: 19 October 2025

Welcome to AI Chats Limited (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why we collect it, and how you can exercise your rights.

1) Who we are

Data Controller: AI Chats Limited
Email: human@ai-chats.co.uk
Address: Kingswinford, UK

2) What we collect

• Details you provide (e.g. name, email) via forms, newsletter sign-ups, comments, or account registration.
• Technical & usage data (e.g. IP address, device, pages viewed) for security, performance and analytics.
• Payment data processed securely by our payment provider(s); we do not store full card details.

3) Why we use your data

• To operate and improve our website and services.
• To manage newsletters and respond to contact requests.
• To enable comments and user accounts.
• To process payments and deliver paid services.
• To run analytics (e.g. understanding traffic and performance).
• To send updates/marketing where you’ve opted in (you can unsubscribe any time).

4) Cookies & analytics

We use cookies and similar technologies for essential functions, performance measurement and (where consented) marketing. You can control cookies in your browser. See our Cookie Policy for details.

5) Sharing your information

We don’t sell your data. We share it only with trusted service providers (e.g. hosting, analytics, payment processors) where needed to deliver our services, under appropriate contracts and safeguards. We may also share information if required by law.

6) International transfers

Where our providers process data outside the UK/EEA, we rely on appropriate safeguards (e.g. adequacy decisions or standard contractual clauses).

7) How long we keep data

We keep personal data only as long as necessary for the purposes above, and then delete or anonymise it in line with legal and operational requirements.

8) Your rights

You can request access, correction, deletion, restriction, portability, or object to certain processing. You can also withdraw consent for marketing at any time. To exercise your rights, email human@ai-chats.co.uk.

If you’re unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO).

9) Third-party links

Our site may link to other websites. Their privacy practices are their own; please read their policies.

10) Changes to this policy

We may update this page to reflect changes to our practices. We’ll revise the “Last updated” date above when we do.